Series: The Management Rhythm · 3/8
Three meetings.
The same item every time.
It was settled in June. Nobody can find what was decided, or on what basis. So the discussion starts again.
Jean-Michel Blaise
Founder — PerfEco Consulting NC
Third episode in the series. The first set out what a management rhythm actually is; the second cut the dashboard back to the few metrics that genuinely trigger a decision. That leaves the simplest question of all — and the most expensive one to ignore: what happens to a decision once it has been made?
Three records, and the item still comes back
No executive committee works without a record. Three mechanisms exist almost everywhere, and all three are sound instincts. None of them keeps the decision itself.
The meeting minutes: eight pages, everything is in there. They are circulated, filed, and never opened again. The shared action tracker: an owner column, a due-date column. It genuinely gets filled in the evening before the next meeting, when something has to be shown. The round-table at the end of the session: "are we all agreed?" Everyone nods, and each person leaves with their own version of what was just decided.
What the three have in common is easy to state, and it explains most of the problem: we write down what was said. We do not write down what was decided.
Why the item comes back
Nobody reopens a file in bad faith. Three very ordinary mechanisms are enough.
The decision is buried. It sits somewhere in the minutes, between an information item and a digression. Finding it takes longer than discussing the matter again — so it gets discussed again.
The facts of the day are nowhere. The conclusion was recorded; the two or three things it rested on were not. Six months later, there is no way to tell whether the situation has changed — which would justify reopening — or whether it has simply been forgotten.
Asking again costs nothing. Raising a question again reads as prudence. Pointing out that it has been settled reads as rigidity. The asymmetry is complete, and it always runs the same way.
Four lines, and the decision can be found
A decision log is not a tool. It is a single page, kept continuously, on which each decision takes four lines.
1. What was decided. One sentence, in the present tense. The decision, not the debate that led to it.
2. Who settled it. A name. Not "the committee" — a decision with no name has nobody to uphold it.
3. What it rested on. The two or three facts known on that day.
4. When it gets reviewed. A date. Without one, the decision can be reopened at any moment.
The third line is the one that is always left out, and it is the only one that answers the real question on the day the item returns: have the facts changed? If they have, reopening is legitimate and time is saved. If they have not, the discussion closes in thirty seconds, without anyone having to play gatekeeper.
Why this matters in New Caledonia
The Caledonian context makes the exercise less theoretical than elsewhere. Activity has picked up across several segments, but salaried employment has not returned to its earlier level: management teams are leaner than they were two years ago, and the same people sit on more bodies. Every item reopened once too often is paid for directly in committee hours — hours that are missing somewhere else.
It is also a question of continuity. When a management team changes, or a key manager leaves, a decision log is often the only thing that explains why the organisation works the way it does. Without it, the successor does not pick up the thread: they start over.
Where to start
You already write minutes, and you were right to keep them: without them nothing would be recorded at all. What is missing is not another set of minutes, nor another tool — it is one page on which the decision stands on its own.
Our recommendation
Open no new tool. At the end of your next committee, keep ten minutes to write down the decisions taken: one sentence, one name, one date. Nothing else. You will know at the following meeting whether the page earns its place — and you will know it without having deployed anything.
Diagnostic question
Take a decision made back in March. Can you find, within two minutes, who settled it and on what basis?
In-depth version
The full version of this article is available on perfsystemique.fr (in French).
Read the full article on perfsystemique.fr →Series: The Management Rhythm — episode 3 of 8
Done with re-litigating the same calls?
PerfEco helps executive teams keep a simple decision log — one page, four lines per decision — and actually use it at the next meeting rather than filing it away.
Get in touch →contact@perfeco.nc — +687 73 08 75